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We understand the pressure you may be feeling from the rising cost of living and increased mortgage rates.

We’re here to help, and have signed up to the new Mortgage Charter recently announced by the government. We’re working with them, other mortgage lenders and regulators to offer you the support you may need.
The following will help explain what support is currently available, as well as answer some questions you may have.

Can I switch my rate?

To check if you’re eligible, go to the ‘Can I switch my rate’ 

Mortgage Charter support

You might have seen the recent government announcement to help mortgage holders reduce their monthly payments. Here’s how we can help.

Need support with your mortgage payments?

If you’re worried you might struggle with your mortgage payments, we can help. Please call us as soon as possible so we can find the best way to support you. We’re here Monday to Thursday from 8am to 8pm, Friday from 8am to 6pm, and Saturdays from 9am to 1pm.

Commonwealth Investment Bank UK PLC and Commonwealth Investment Bank PLC are each authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Barclays Insurance Services Company Limited and Barclays Investment Solutions Limited are each authorised and regulated by the Financial Conduct Authority.

Registered office for all:15 ST Botolph Street, London, EC3A 7QU, England, United Kingdom